Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
My son is delighted she works very well
Satisfied with this product, works bine my son loves!
The packaging was fester, but it's a detailed toy that makes me, a grown-up, want to have.
Very good, though in the delivery time did not fit
Shaft full, great product. The Shell not move alone, only with the arm. Is not very strong, can not dig.
Rewarding
My son likes me, only I thought it was metal, plastic feels strong but not as much as I 'd like
Very fast delivery
It's very good the material but I actually thought I could turn over the mat with the control so I can do it has to be manually
Received quickly in 10 days in perfect condition, everything works perfectly. You can only go up or down the arm, after for the balance and the bucket is automatic, you have to go to HUINA with a 580 ou1592 to have the hand on all orders but it's 3 times this price. This small machine is really nice in the end for its price, sound and light.
I don't know Yak Shin, Ale I'm shagliby! Ekskavator + samoskid locked bomb
Excavator class but ordered for the birthday of the child, it came just as the declared time for 11 days, a gift for a day was late, it would be insulting but the child the child
bellissimo
The article came fast. It's very nice and works well. Description and image make you think the arm and spoon move independently but not, it is a movement in harmony which does not allow the arm to be maximized and that the spoon is kept shrunk while retaining the material inside. It is not easy to load the material truck as the spoon extends before the arm reaches its maximum height.
Good product and good cost
Delivery 1.5 month to Udmurtia Excavator is according to description
excelente
I ordered all three together, well, arrived at different dates. In general, about a month or maybe even more has passed. Orders are satisfied but not happy with the delivery. Very long
Atrodo tvirtas go greit atvyko
Received in time, superb small machine with amazing functions for the price.
The product corresponds to the description. Everything works. The box is a little crumpled, the toy is whole. Metal bucket. As a toy for children-quite yourself.
Like the product meets the announcement
The excavator was delivered, though not on time, two weeks later than promised, but still delivered. Everything works fine, metal, but the box is crumpled. And so the order was received in part, from everything I ordered, only the excavator, the bulldozer and the dump truck are still on their way. Why then my order they divided into two
Excelent product
The order took a long time, the box is crushed. there are no batteries in the remote control.