Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Beautiful not LGBT backlight. The fan is not noisy. Delivery 3 weeks in Perm
Good product
Silent-this is the most important thing, as if there is no one at all, the only delivery finished off for 2 months, but plus what The Courier delivered, directly home, although I did not order the delivery by courier, generally satisfied, saved Bo to the store.
Everything came right... waiting for other parts to arrive to test
Super fast store, product as described, when arriving the other parts I will test
Working perfectly sorry I bought wrong I wanted one 80 mm and bought one 120 but it will stay here Reservation
Month and a half delivery under another track. As described.
I took 4 pieces, 300 rubles for one. Two put everything in order blow, shine. The attachment screws are 4 pieces. Thank you!
Very good silent
Very beautiful and ventilates well, sorry that the air intake of my cabinet is smaller so I had to make a KKK gabiarra Arrived long before the expected delivery and came very well packed.
The fan arrived fast and now I have more colors here on my desktop. Recommend the store, super fast shipping and customer attention is 10.
Half a year later, they are still working, they are not a lot noisy, they glow beautifully, in the photo they do not look like in life, in general, if you need one colored turntables, take it!
Thank you very much for the product. The product has been traveling for 2.5 weeks and tracking, the box is a little crumpled, but it's fine, everything works.
Blowing perfectly, in itself, quiet took colorful, brightness is more than enough. Sent quickly in a week came
Product arrived fast in my company, but the tracking code does not work when it arrives in Brazil, or does not update.