Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Great, all as described, thank you.
All as in description
lovely very pleased. Thank you. Arrived very quickly.
In general, I like it. Thin, light, but dense enough to protect from the wind. On early autumn or mid spring. Sits not as freely as in the picture, but this is a feature of all Chinese hats
they are very nice and the fabric feels good. thank you, I'll buy again
Excellent hat, double made of thin and soft fabric (similar to cotton and elastane). The size is universal and the fabric stretches wide, the season for Moscow is spring-autumn. Moscow reached 18 days. Definitely recommend the store. Even as a gift, he put a hair band, combined with a hat, thank you very much! I will order other goods from this seller!
Spring hats, not for the winter. the fabric is soft, everything is OK. delivery 20 days.
This is my second time buying it, lost the first one. I like it very much and I highly recommend it.
спасибо за товары.
Very nice hat, thin and pleasant, not in frost, liked, for our weather is suitable. Recommend
I liked it very much! Super! Thank you!
A good hat for the autumn period, coloring as in the picture. Fast delivery, thank you to the store for the gift
To be honest, I expected a larger "Woolen" knitting. And here's the usual buff, only two-layer. But buffes do not happen much: I really like this accessory in sports, and for every day. I already have 5 of them all colors for all occasions, and the family has taken them. That's where they came in. The store also put a couple of women's rubber bands. Well done
Simple with taste... As on photo
Cool hat, good tight jersey, I recommend
The cap is thin. But nice
Pleasant hat, autumn came quickly
Very good hat, fast delivery
The hat is good, a little loose
thanks for the gift