Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The camera works with a bang. My wife looks after my mother for 85 years with dementia, the notification comes clearly, I recommend the seller.
The principle of recording is not clear. Sorry no seller support, and normal instructions. According to the photo from previous reviews more less understood.
Fast
Easy installation of good vision
I already had one. Ordered another one, but did not connect. I like her. I'll put it on the terrace.
All great thank you
All super works
Very well packed and very fast shipping, the camera goes perfectly well, I love it
Arrived very fast, less than 20 days! Very good product despite the price.
It's all good. Came quickly. The product is whole, the packaging is whole. Thank you!!!!
Perfect, works well. Arrived super fast, in 3 days.
Impressive how it works...
The order arrived within the specified time The workmanship is good. A time-tested indoor camera model. Differs in ease of configuration and management.
Very nice camera. As described. Easy setup and app works great (ycc365 Plus)
Came in less than 20 days, very fast. Great product, very easy to set up. And it works perfectly.
it's a great camera,harder to hook up but overall a great product thanks
A fun toy if anyone wants to know what's going on at home while you're gone
Fast shipping with tracking and free I bought them for my sister is satisfied with the purchase.
The camera came quickly. Thank you. Took like a video baby monitor to watch the child when she sleeps. For this money is excellent, though the picture is not so clear. Well, okay, it will do for us. Installed on the iPhone quickly, according to the pictures in the insert. I didn't even have to translate. Ycc365 plus app. Be sure to turn on geolocation in the phone and in resolution. When turned on, the camera is talking, I hope when the baby is asleep, the camera will not chat.
A good cost benefit.
Very cool and very stable image,
The order arrived within the specified time The workmanship is good
Thank you very much I take the 20th camera just use fire in the Idoma class moazins
The order arrived within the specified time The workmanship is good.
She and superb and easy to program Thank you too well