Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Works.
Got this excavator for husband as a birthday gift... we had him use it to dig for his REAL birthday gift which was buried in a pile of sand... it worked GREAT and he loved it!
This is amazing! Is by far the best remote control vehicle that my son has had. Out of the box, it came out and played with it for 35 minutes! Controls and movements are smooth and accurate.. Worth the money, this is a toy durable even adults will love play!
Is a vehicle RC construction very durable, is much bigger than I thought, and the bucket is metal. Bought for me and am very pleased. The company now has a new customer for life. My next purchase will be a quarry and a semi-trailer dump truck with a trailer platform.
The parcel came on time. There are small scratches. The car is cool, smart.
The toy is great. My boy son השלוש love it. Lot movements Great to control and drawn good time. Highly recommend for one another.
It's a great modeling move that sounds like a real machine. There is also a model driver in the cab just to complement. ☺
This remote control construction scooper is awesome! Our son loves it, and it has so many more controls than I even thought. Would definitely buy again!
I bought this for my 2 year old who is obsessed with excavators and he loves it! I can't speak on its long term durability as he's only had it for one day. So far, it's been easy for him to figure out the controls and he loves the fact that he can control an excavator! Even my 8 year old thinks it's cool and has been playing with it. Definitely cool for kids who love construction vehicles!
This "toy" was super nice. It is much better made than I had come to expect of toys in this price range. It works great and is a TON of fun! I bought this as a gift for my grandson and I wish I had bought one for myself as well!
This "toy" is really good. This price for the toy for had much well made. It is great that a ton of fun! Niece as bought used low even one to four!
This is a very durable strong machine. Children use grade but mind for children adults also great as gifts. My husband is like.
This is a great unit! I believe this is my hand to feel but he is enough or more, have fun here! What he lived for a few minutes but in it and don't know how to use learned. Perhaps I will grew faster than. Very well made. Battery life time display is suitable for:. Braiding blind children to concentrate so that we can recommend.
It's been a cool RC so far. Wish the arm would pull all the way to the track, but it's been a fun toy. Bought it for my 4 year old but I've played with it as well. The body material is also made of alloy, and the texture is very good. I just want a real miniature version. The children will start construction outdoors tomorrow, looking forward to its good performance.
Better than I expected!