We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Great kit, comfortable and very beautiful, I will order more
I order for three times, this time a cup in, for my kind of c)) fit well, the first set proved to be good in wear.
As always happy
Parameters 84/70/96 came well, height 164, weight 54
The size is smaller
Set Super. Perfectly sits. The only color is different, but it does not spoil. I'll order more. Thank you.
Cool set but the color is not red and dark peach
Awesome kits. Good store. Recommend
Get today, unfortunately the carrier defect! I can not understand-wieso man it not inspected before it sends!!!
Malovat
Color did not like Washed red in volume is not enough
Nice underwear. This is the third order. Took black, lilac and pink. For such a price-just fire. Autumn recommend to buy. Photo do not attach TC all exactly as in the picture of the store.
The Cup does not match the size, although, maybe such a model. Soft, pleasant, yes, but does not support, with large breasts will not be very comfortable.
All as in the photo, the size approached. Very beautiful underwear!
All is well
Super as always
Beautiful underwear, very gentle
Notifications
The linen is excellent, pleasant to the body.