Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Jacket very warm. The fabric is thin but is lined and very soft, I loved
I'm small, picked up in size, but very small, 5 by 50 size
At 48 size 2XL, rukova short, delivery fast,
Loved the colors and the size just right
The jacket came up. without marriage, the store put a gift rubber for the hair, everything is super!
Down jacket class take not the first time
Like the description. Size a little small. I took xl, for size L
I order the second time, only now I ordered 48 4XL, but honestly in vain, 3XL, it would look better, too big, but in general it will go, better than than than than the color on my photo is distorted, in real life it is closer to Turquoise, thin, but the Pooh seems evenly distributed, this jacket really helps me in the off-season and is light and warm! I rolled it up, put it in my backpack and everything! Of course it's not at the minus temperature! To Moscow probably for three weeks Got it
Everything corresponds to the description. Size L corresponds to our S. My wife really liked the jacket.
Delivery was very fast and the coat is like what was announced (a blue fallen pro purple). It is very thin, but as yet not used, not know if worry. Wear 38 (S) and bought L, was very comfortable, perfect for use with a Tricot inside.
Great product, is about 2 fingers shorter sleeve. 1,70 75 kg 2XL
Order shipped quickly. Jacket is very light, for spring and autumn go. Seller in gift put rezinochku hair. Thank you very much!
the item was received and I really loved it. it was very small. I was not able to wear it but my 11 year old granddaughter was so I let her have it. the size I ordered was a woman's large . it fits more like a youth large.
Arrived in 14 days tsfo, jacket is good for the money, buy my wife, to quit the bag for insulation. Unfortunately, the store does not put cover Well not critical
I enjoyed .. is no defects not noticed. Happy, ordered that the biggest size on your 46-48, the village well, svobodnenko can be, that the pododet .. growth 165 cm, normal length not short. deliver super fast to Mo.
Lightweight, nice jacket. The OG, increase 158 - XXXL sat very loose, can wear thick sweater if necessary. I liked, recommend to buy. Color is closer to the feathers.
Excellent jacket. Take a second time
Very cool jacket for spring and autumn, perfect. Size 52, took 5XL, sitting freely to any sweater. Buy a second. kachestao difference.
very satisfied with this order... i bought it for next winter
5 XL 52 back to back. And short, CM 70. Tonyusenkaya. Right is actually vetrovochka. In general, I am not happy with the jacket.
Excellent product! Beautiful, comfortable
That's what I wanted, but I need to change for a bigger size. Like I do. Thanks
The color is slightly different from the picture. Size L approached 46