Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Mat norms, only sent another color, green
Excellent store, thanks ! A++++++
Pictures and equally high wind put prayer and fluffy good austria elements
It's wonderful. Fully corresponds to the description. In Yaroslavl came in two weeks. The store is good. I recommend it to everyone.
The goods correspond to the description, I will check in the case then write
Really easy wind can put some terrific welder letter and price is also cheap and shipping figure Japan jam
The product is great, really fast delivery.
I liked it. It's been a month. Each mattress in a separate handbag. Inflates with a built-in pump, quickly enough. At the edges there are buttons to combine mattresses with each other. On the headrest there is a second valve to pump with an external pump, or blow off the mattress. In the working position, the size turned out to be 1980mm.
The mattress is good, the air, it seems to hold. The built-in pump works well, pumped in about a minute. The only thing, weighs quite a lot, a little more than 800 gr., so for water hikes the most it, but for easy moves will not go. The usual carpet is 2 times lighter.
much longer length than expected. AI like the way of the ppumping the air.
Dorazil jiný odstín modré, než Byl objednán, but for funkci it nemá vliv
Odor and no foot pump being very well. Especially wind pull folded 땐 incredibly fast. 2nd second only to wind fall four. Storage size porcelain charger mat of third and very lightweight use this convenient four. Easy Touch will look but not with careful should be used should know. Repair patch is a bit stale:. Additional purchase can be scheduled
the product was as described. It is quite lite and compact when deflated. It has a good size pillar but the pillar is really quite hard. If you deflate for softer pillar your body rests on the ground. I will put some clothes on the pillar. The mattress other than the pillar is quite comfortable. It inflates okay with your foot. I ordered what appears to be a brown mattress and received bright orange. Shipping time was twice what they suggested at 6 weeks. I am happy with the mattress and look forward to trying out when the weather becomes more suitable.
Very good mattress!!! Advise.
fast shipping, try it for one night, very comfortable, small package, good insulation from the ground, very easy to pump
Convenient, take up a little space, home delivery by Courier
Perfect!!!!!
Nice mattress. Very tight. Compact
The mat is not bad, I'll check on the hike.
Excellent mattress, it's a pleasure to sleep. The only thing-it's difficult to quickly fold without residual air
The color is dark green, inflated with a foot for 150 taps solid feel squares, let's see how much enough
Processing and delivery of the order in yanao 46 days. DPD, as always... One failure, no weight is indicated, the water bottle in the picture is not an indicator. Inflates and descends quickly, everything corresponds to the description. In the photo for comparison, the weight of the usual tourist foam with the same size.
Everything corresponds to the description! Pumped and blown easily! Delivery to Almaty 2 weeks
Thickness due to high puffy and terrific Shipping weight higher adjustment is not except with discomfort and the easy well slept.
I arrive very fast excellent product I recommend