Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Thanks received. Very neat, but you need to take a larger size. for comparison, I send a photo of another model, bought from the same seller there I take 38 = 38.and these are tight
Runs small
Perfect!! Comfortable and warm! Deliberately booked 43 degree even though an 41 degree Sitting really well on the leg and there's a space for fingers
Delivery 20 days, for 37 size 38, a little large, someone wrote that on a big foot, my leg is not wide but in width and looks narrow, internal tailoring of course Pcz, well, the price and the product.
Good snow boots. light, warm and comfortable. size 42 is 39 EU size.
Everything is fine. Just should take one size more, I ordered 40. Mine is 39, so should take 41. :) But in general everything is good. Came quickly :)
I ship to my home in 12 days. Very comfortable and warm because of the hair inside it, as in the description photos, they have arrived in a bag with a closure and without a box. I use the 41/42 standing, and I asked for size 43 and it goes very right at the feet, I advise to take one or two sizes if you want to keep it wide. The zippers close well.
I love it
Excelente
Beautiful boot but in a matter of finishing very badly on one side higher than the other but otherwise OK attention that is not waterproof
They are super nice and comfortable The sizes are small so for the other I will order one size higher than I normally use this same to the images of the sale
I had a problem with shipping but I got excellent Grace I recommend it comfortable
I loved them, very nice, good color and material. Hot inside. I recommend them.
Beautiful boot, light, recommend the purchase. Only the insole that is very thin, I recommend to exchange for a thicker one. But she's beautiful and light.
Great shoes! Warm, comfortable, leg like in slippers! The sole is not slippery. I have 24,5 cm foot, size 40 fits perfectly. If necessary, you can wear warm socks. Super!
VERY GOOD, MOTHER IS HAPPY
15 days shipping. Like the photo. Ask for one more number.
They arrived very quickly, I asked for them on the 1st and they arrived today November 13, just today when the cold began in my city, I released them immediately. Very nice, good value for money. I asked them for a bigger number and they were perfect. I asked for number 40, in Mexico I am 4.5 - 5. The only one but it does not bring the bow in the template, so I suggest ordering bigger ones and buying a template with a bow to make them even more comfortable. Very happy with them, I would buy again without a doubt.
Hi I am very satisfied with the purchase they are super very soft inside 100% I recommend the color is exact to the photo... I will buy again in another color I am 4.5 Mexican buy number 38 and they were perfect 100% recommended. .. I am very happy with the purchase
Super nice. Love it
The product is very nice but the size too small. I am normally 41, ordered 42 and still too small. I gave them to my daughter.
Super light and very beautiful. I love it. I ordered again for my sister. Thank you seller.
toop
Very good design of boots for winter. Excellent price and shipping very well to Mexico.
Excellent boots, lightweight, comfortable. 41 Size fits your foot size 39.