We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Arrived after 2 months...late a bit....the product is incredible...with a normal material.Cozy and warm
The boots very comfortable, arrived in perfect condition, the size is larger than the one indicated on the page, recommended.
Great shoes, very warm.
Good product, when it's cold don't feel on your feet
Perfect product, perfect chosen size! Tip: For Brazilians to always buy 2 more numbers in the manufacturer's table
Very good product, highly recommended.
They feel comfortable and warm, let's hope they don't touch or anything like that with the days.
I will go to rozmir for rozmir and garni.
I love the feeling.
As described. Warm interior with fur. Light weight. Fast delivery. Packed well. Delivered two weeks prior to the promised date.
Excellent, thank you very much, they come in excellent condition!!!
Super warm and comfortable shoes, to recommend
It is exactly what is announced satisfied with the delivery, serious and reliable seller, arrived in the agreed time, it is the perfect gift
For the price, Joe.
Worms Super, leggings, taking on the rozmir bilshi pidishli yakraz, taking for $9
Everything is good as described again
Come as the image design Order size 36 comes being 4 in Mexico If they are very hot I just don't recommend using them on a tile floor and wet why they slip very ugly because of the type of plastic material below I don't know why if it says non-skid
Good item, hot and good finishes, light and comfortable
Zruchni, lungs. Shvidka delivery by Express
easy to put on and take off. not slip-free if you walk on ice, but good in snow
Matte leatherette is not shiny. I think the size is in size.
Good afternoon if I have already received my order, it took a little longer than scheduled but everything is fine, thank you
Better than I expected
The boots are beautiful, the sizes are fair, so without tennis ask for your size
Everything is OK ! :)