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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Super.
Very good purchase the shoes are very light and comfortable do not weigh it was a gift for me mom for Valentine but arrived very quickly very much before the date she loved it and my also excellent purchase️
They are very nice and comfortable faithful to the description I recommend them only check the size well, in Mexico I am size 5 and I ordered 38 which in my country is size 4 and they did not fit me but everything is fine, I gave them to my daughter
Excellent! Comfortable in the foot.
Very beautiful, lighter than I expected, I hope they will not be damaged very soon. Exact size, and very comfortable. I liked them very much
Very nice design, they look very good, they are pu, they look delicate
They match wonderfully
The shoes are superb but you should order 2 size larger than yours
Very nice
Pretty cheap chalas
The product is nice but doesn’t send me the right size.
They are beautiful and very comfortable. I bought two pairs. You have to choose one more size. 37 foot and I ordered 38. I got perfect.
Very beautiful as the image I loved
Beautiful and very comfortable sandal, as well as super light. Arrived before the deadline.
Same very according to the description I recommend the seller
Light and comfortable
Great sandal, I already had the black one, now I bought the white one for me and another one to give as a gift
It is very comfortable and light. I'm 38 and the 40 was perfect. Everything was perfect but the material is not leather and it came with some areas with the peeling pi ture
Thank you very much very fast shipping, my wife is very happy, thank you.