Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
For the price, super cute.
Looks just like the photos! very comfortable and pretty. Thank you!
Slippers, have arrived very fast, in less than 5 days, exact color, exact description, the size slightly larger but it is okay to solve. The light and flexible sole meets a very good rating. The surprising price or great price. The service is delivered by continental is very good and our delivery man is a polite and gentle person thank you.
Very fast and efficient arrived earlier than mentioned, good packaging good product
I have already bought the 3 colors, I love it, it wears very well and looks beautiful and comfortable on the feet
Excellent product, very satisfied, I recommend your purchase.
Very comfortable and beautiful, exact size
It is for a size 24 in Mexico.
Exact size, very comfortable,
Super happy with the shoes, super comfortable and very good in size.
Product according to what was offered, they are very comfortable, fresh and light, arrived SUPER fast (in 5 days) I am happy with the product, I think I will order others again, I recommend 100%, thank you seller
They are very comfortable and very beautiful color I loved
very nice just like the pic ❤
I really liked the color of these shoes I really liked that they are very comfortable and I like that the size of the footwear comes as it should be I can wear them with pants or I can wear it with a garment To dress and both ways it looks very good the truth is I am very happy with these shoes both for the color and for the comfort and they are light of a material that is comfortable I liked a lot
Very nice
Arrived before the date(They are not for me, but the person I gave them was very good), recommended, my mother-in-law fit 24 and we asked for a size less and they were exact.
I found it very beautiful comfortable came in a few days Super recommend loved
Very nice, as described on the platform. They fit Me perfectly, my number in Mexico is 25.5 and the size requested was 39. I am very happy with my order.
Good the size got a little baggy is good beautiful
I loved them, they are super sanding and comfortable, they fit perfectly to the size I ordered
otima
They look cute, my mother liked them, the sole feels very good and apparently does not slip with them, recommended, they arrived super fast, the seller recommended
size 41 ,good ,very comfy,EU size
Color, texture and measurement are exact when asking for your number you should ask for a number before yours I am four and I asked for it in three months it was tailored. I love them
They arrived super fast but they were a little too big, they are very beautiful