Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Equal to the photo. Thanks
very nice hat! just like photos !!! also nice shape!!
I loved the double-sided hat, the material is thick so that it does not cross the sun's rays, the wings are wide and although the hat is a little loose it is super because tight hats cause me migraine, I love it!♥️ If there was a version with smaller wings I would definitely buy it, love the material
Awesome great hst, I really like that it's reversible and the drawstring is very useful.
The fabric is a little transparent, but it is very nice, it covers the Sun very well and you can use it on both sides
It is small, almost for a girl, for an adult woman it is very tight, you will have to look in the men's section to see if they have larger sizes, ñ.
it is much better than i thought. really nice. hope it will last for long
very good
Nice hat. Large enough to cover face and neck. I like that it is double sided. It keeps the form well, but you can fold it and put it in the bag with you anywhere; the hat is very lightweighted.
Excellent purchase, versatile and useful. Good material, cover super well from the sun and can be saved without problem. I recommend widely
Great, I am very happy!
I liked the Panama! A little too big, but not critical. The fabric is good and the fields are large. The delivery is fast. Now waiting for the summer
very happy with the purchase, very well made and good materials, as described
Lovely and elegant hat for summer
Duge Shvidka Shipping! Garna yakiste! Uncle!
As in the photo. Like it.
The hat is very beautiful, good material and good tailoring. I recommend it
Excellent material, very soft and with elements that allow you to take care of the Sun and the human interaction hahaha. Very satisfied with the purchase and I think it will protect me very well, even the neck! Thank you very much
It is the same as the photo but it still arrived very warm
I buy another time. Duge Garna
Excellent product and arrived very quickly
What I was looking for
I'm glad it's the same color as the picture, and my head circumference is not small, but I'm very satisfied. I regret buying a few.
I love this hat! it is so wide and it looks great. The hat is big but this is a good thing since haead sizes vary and there is a tape adjustment from the inside. The fabric is very soft. I think it might be a bit hot in the middle of the summer to wear since it is a kind of a "velvety" fabric. It stained a bit but i assume it will be solved by washing it.
my Mom inlaw like it!