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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Very good phone, loud sound... Surprised me, I recommend
Nothing to say is as expected. A little delay for delivery but it's okay.
ok
Very happy and satisfied. Pretty good sound for the price it has cost me. Highly recommended.
They listen well and also adapt
perfetto
The headset came in this way in a plastic package .... borer test to see if it is OK. For the cost there is no way to demand much.
Delivers very well
ok
Super
Excellent seller, good product, very fast shipping. Thank you.
It's all good. Delivery on time.
Came missing an ear rubber
It's great! Thank you very much to the seller! Recommend!
Just as described. I only see that there are no extra ear pads.
Headphones sound just at their cost, if you want with clear sound, then these headphones are not suitable.
The product is good, working. I advise.
I like that the earbuds were wrapped neatly and packaged well. The earbuds do fit pretty comfortably into my ear but the cable from the neck is a little short. The only problem is that the tracking number didn't say delivered. Somebody had to let me know that my item was delivered.
Earphones fit great and snug. The sound is ok but could be better. I can't hear voices as clearly in video games. Very fast shipping. Took only 12 days to reach Canada.
The headphones arrived nine days after ordering, but it is so small that its does not hold too much but overall it works well.
Incredible headphones, came quickly
Good for this price
Great headphones!! Fast delivery!
All well delivery fast earmuffs fit well on ears very comfortable
Very comfortable and with a fairly acceptable sound, I recommend them