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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Arrived with less than a month here in Maceió. I am impressed with the size of it, I knew it was big, but personally I was impressed. I really liked it, it has a nice amount of pockets, I will only test it later if it really is the waterproof and she is a shiny black and not matte. I highly recommend the purchase, it will serve for several occasions, from trips to routine. If you like the review it gives like
Amazing!!! Really big, full of pockets including a very large (the main one) with other compartments in it, another lighter right pocket to put electronic devices, A small pocket in front to put small ends, a secret pocket located at the back of the bag (against pickpockets), A strapping to put on the suitcase.
Super good the weekend take it out for a walk around the mountains and the super light sentit
Huge backpack, very large capacity, many different pockets, the dream of a traveler
Nice backpack, but you have to get used to the snaps
Lovely knapsack, there are really threads sticking out in places, but the seams are good
I like it, very good packaging, it is made of less the rubber of the back, but it does not come in the larger model, that I read it later in the small letter, very spacious, but the 17 "notebook barely fits in the pocket dedicated to that...
Great product, it is very good sewn, fittings, zippers, webbing and everything is perfectly stitched! Full description, I recommend this product, you will not regret it, I bought it for 3600, and after 2 days it cost 2300 watch the discounts and sales!!!
Very good backpack, reinforced and spacious.
Very large and resistant bag.
Exelent product arrived in 15 days
The backpack fire, but after a month the lining peeled off, not important, but still
Price performance design is satisfied
First Photo new backpack, rest old! I mercilessly exploit the old backpack for three years-in frost, rain, heat! Nothing broke anywhere, in the cold-40 all the plastic parts withstood!
An excellent backpack came as in the photo and according to all the declared characteristics. Recommend!
Of good material and it is what sells, if you want for a more casual use, the larger version of this product can make you very uncomfortable, but you get used to it
Excellent! The backpack appears to be well reinforced. Came well packed. Exactly as in the description and it has pockets inside, in addition to the outer pockets and the inner lining is stronger, the handles are well padded and the material of the clips and zipper are good. The purchase arrived in my country in 10 days. Super recommend!
Product arrived super fast! Exactly as informed by the buyer! I'm very pleased
Excellent product. Perfect finish, water resistant material and the size is exactly as described in the ad.
Very satisfied with the purchase. Came quickly. Backpack is very large
The backpack is simply bomb! I still wonder how much it fits. I can't even fill it to the end. Stuffed a laptop, and all the charges, and a wetsuit, and there is still enough space for a tent) There are hidden pockets. The weight on the back is evenly distributed, so that the back will not hurt. Really waterproof, although I think it's a matter of time. Very satisfied with the purchase!
Duge great backpack, yak me and Reba
Perfect !
Good, a huge backpack, but it is worth noting that I found 2 mistakes in sewing, in one place a little uneven seam and 1 Velcro was not carefully cut, which made it difficult to close the zipper. I cut the Velcro, The knocked down seam is not very visible, so I do not lower the grade.
The backpack is good. But if you need a backpack for everyday life, then I think it is better to take the smaller one. I took more. But it's really big.