Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Very very well
300 ml is enough, looks beautiful in the kitchen, convenient to use. Delivery to Germany was fast.
Duge is presatisfied! Shvidka delivery to the new. Class yakist.
arrived here quickly, well padded and packed. Item (500 ml) is bigger than expected as I will use for handsoap in the bathroom but overall I am very pleased! Thank you store
Great dispenser! Came well packed. Perfectly washable and fit into my bathroom well.
Very fast delivery. I order for the third time because I like it very much. Beautiful, practical, convenient, roomy. Thank you! Highly recommend.
Great soap dispenser! Easy to fill and looks great.
Dispenser-Super! I was pleased to buy it with a shvidkoy delivery, for 20 days they were brought to Kiev by a new line in the past with some of my implugs. Shop and store recommend
The product was well packed, as described) very satisfied, I think I will order again)
I use it for washing up liquid. Slim design, fits perfectly at the tap.
The article matches the description. Arrived in Mexico in 22 days
Delivered before estimated date. Packaged well. Product as described. Can’t wait to use these!
Thank you very much to the store for the good service, satisfied with the purchase, cool!
Delivery is almost a month, I like the dispenser, it is good that I did not order 500 ml, it would be a big one for me
Cool dispenser, very beautiful. Came well packed. I'll order more. Thanks to the store for the product. Did not communicate with the seller. I advise you to buy.
It is very beautiful, exactly the same as the photo, arrived early
18 days on the way to the point of issue. Looks good. Add feedback later
It really looks cute, it is a strong material, it works well and it is such as the size that is detailed in description. Arrived in 2 weeks
Wow great I love delivered in a very good time thank you
Cool dispenser. Laconic appearance, neatly made, comfortable pump, no scratches, stains or other things.
Good dispenser. Not flimsy! I recommend it. Only the package took 5 weeks.
The picture certainly looks cooler than in life, plastic all, very light, came in 2 weeks! In general I am satisfied, I hope it will last a long time))))
500 ml looks rather bulky, but it doesn't matter. I took it for detergent. I recommend it to everyone, it is very comfortable. The plastic at the dispenser is good, heavy
The dispenser arrived much earlier!! did not contact the store. The packaging is great, the dispenser has been assembled!! I recommend the seller. Thank you so much to him!!!
very pretty!