We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Wonderful crocodile, but small for an adult hand
Ok thank you.
cute, worth the price
Same as in the photo a very good size and I arrived before I had
Having made it out of the hour, the name is just a little bit, a kid in the capture!
Beautiful beautiful wonderful, little girls are very happy, I recommend it to everyone
soo nice and cute. in one week arrived.
Very beautiful the truth I charm
Arrived right, sorry that my hand doesn't fit. I'll see if I can augment the burwcoou to donate to my godchildren.
Very nice puppet!
Very nice product, recommended
Brush Garna
Very top the puppets!!!! My daughter will like...
It is very large, well reinforced, good materials and workmanship, I recommend.
Are the same as the ad! Arrived fast! I loved the purchase!
Product according to announcement. I just found it a little difficult to use, because the place where you put your hand is a little tight. But it was worth it; my nieces enjoyed the prank a lot.
It's half narrow to put your hand in
Everything is great. As describedThank you for the fast delivery!
Nice and beautiful product I am happy to have it in my hands thank you very much and have a happy and prosperous day.
Very nice I loved
It's great and very fast shipping My children will love it Thanks to the seller
The delivery is fast. It is difficult to open your mouth.
I am not better, I am lucky, I will receive packaging and delivery. I recommend the seller!
Very cute monkey puppet. Great deal.
Looks pretty only little practice to be a puppet.