Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Best camera to buy, buy 2 in 2 and don't be taxed
Hello everything works well packed, the connection is medium but sorted out.
Cameras furnace. Came very quickly. It was not possible to configure the video instructions, only through the cable. The store is respect. Will install. Thank you!
came as promise, hope it's working, but fast delivery and easy to ship, thank you!
The move survived, the box is not wrinkled, the contents are intact. Stands the same in two places. The owners are happy. Of the pluses of this app. Does not require any IE, which is an anachronism at this time, to configure the mail. Come and such. Who understands a little, the setting will take about ten minutes. This camera is not for me, my brother to replace the old one, which is the size of a horse's head. So no fasteners, just check out the sneaker. I apologize to the store for not taking it for a long time. Small "Jamb" with delivery. The app had a major headline that delivery was delayed. The package was actually on the post office. Some kind of logistical ambush. Decided to see where she is on the track. It turned out to be at his native mail.
The camera works 1080 p was not set according to the instructions from the computer via IP, because I changed the subnet address myself for my grid. For the computer, you need the latest version of the hip2p program v.6.5.1.1 otherwise no password accepts writes a wrong password. For old recorders, you need to change the coding from h265 to H264 otherwise the recorder simply hangs.
The delivery is fast, the packaging is whole, I did not check it at work.
Good
Great product, and a good cost benefit. That's the third one I buy.
I am satisfied with the product
Great security camera... Easy installation
Arrived fast
thank you bro
Camera surprised me with an excellent image even at night. Connected first in my NVR of the intelligas
Just arrived. Very fast. Congratulations. Now is to call and test.
Great store, arrived within 15 days super well packed now test and then put other comment
Fast delivery, a month earlier than stated. the package is not wrinkled, all OK! I haven't received the camera yet.
Great camera amazing image you can see the license plates of the perfect car arrived quickly recommend
Excellent product a great purchase I will buy on again, the picture and perfect has not even a very well packaged interference, it was delivered well before the deadline.
Order well packed, arrived quickly. It took half an hour to set up. K. There are no instructions on the Russian. It works perfectly, now you need to install it.
Matches the description, you need to understand some points. The price matches.
Comfortable, small, very easy to install. Slightly crumpled packaging, but this is mail as usual. Before Peter in 14 days. Everything works as always. I have already ordered 3 pieces from this store. I recommend it unambiguously. The seller is respected.
Has not yet tested, but turned on and made sure that both cameras are working. Delivered within 2 weeks, very fast! In the web-interface did not find the Russian language, perhaps the firmware needs to be changed. I hope the supplier will tell you where to look :-)
thank you store it work perfectly
The picture is good, stable. But did not survive the winter, turned off in frosts below-28 degrees, at-35 completely out of order.