Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Seems well sewn, good material.
The material seems resistant, to see with rain ..
Due to the variety of colors to buy Silver coating is also OK
Everything is good, arrived in Krasnodar by mail in about 15 days. Good, beautiful case, zipper. The tent is whole, the eyelets are in place.
The tent looks good, solid. In the case did not use.
Great sun and rain awning
I am satisfied, it looks resistant, I have not tested in the rain yet, but it looks like it will protect well, I tested putting it in a basin and filling it with water, it did not leak anything, I left him with water for hours. The fabric is breathable. 4x3 TARP
The tent 4/3 matches and the color is very much grateful
Product according to description I still did not use the post photo
Very beautiful and strong
Not had a chance to use it yet but what I have inspected looks well made. Good price so happy.
It's great that it got to me so fast thank you
Very fast delivery. Thank you very much.
Product arrived in the interior of São Paulo in 10 days, I already have and use it for more than a year and very good, it is already the second that I buy, congratulations to the seller and the product.
Top too much, arrived very fast, in only 1 week and the product is excellent!!
Very satisfied. Nice product. Easy to store in a backpack.
Tarp sensational, dimensions according to the order. When rolled up, it takes up very little space. I recommend
Very good tarpaulin thin but I hope it will fulfill its function
Awesome looking product. Very light in weight. Looking forward using it on my RV
People loved the canvas well packed the seller be recommended and congratulations just didn't send pictures because it was already for the trip
Top... as advertised .. have not used yet but it looks well reinforced ....
Compact awning. Whistle for 2-3 people in the same tent. Film stitch I recommend the seller.
The fabric is good, came well sewn and no holes or defects. I impromptu here to protect the car from the sun. Rainwater drains very well, without accumulating, because I didn't stretch the fabric, I left it more malleable for water to find the way down. Note 10. now is hope to last a while.
Top product, can buy without fear.
I liked the price very much, for 3 T. R. Still would have thought.