Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Everything is fine!
The awning came quickly, everything suits. Thank you store)
Normal tent will try soon
Nice awning... With the appearance) did not use until
Very satisfied with the purchase, the goods correspond to the description.
Fast shipping Thank you well arrived to White is no citric Gray.
Excellent awning, took the second) the first of me was taken in the first campaign, everyone is satisfied) Thanks
Wow I can't believe.. the order came within 3 days... product is very nice..
Nothing... Paul must have for installation not ㅋ ㅋ ㅋ genuine toys cloth came only four ㅡ ㅡ ㅋ toys harness ㅡ ㅡ ㅋ ㅋ ㅋ pole Taiwan aside Saya harness
The actual tent size is 2.9*2.9 m, unfolded, for me is not critical. In a handbag for transportation. The fabric does not get wet, it led with a light press on the fabric, in place where there was water, there are no traces of leakage. The weight in the packed state is 637gr. the cuts are duplicated by eyelets.
Still use this but, thickness moderate and separate pouch according to please. Shipping days jams
Outstanding tarp!
Yet look at picture did the'll OK?
Handcuff ring End and half point only the four key 1/4 reach Chinese Google not Lighter and smaller and terrific Umbrella or tent cloth material looks like cooking Bo Jin having but not satisfied can Shipping is s work, four key red Rayo
Shipping is also fine and stuff even still use this but it's OK you will look
A good awning, well stitched, confuses the thickness of the awning, let's see how it shows itself, it is convenient that there is a cover for the awning.
thank you dear store foor fast shipping.❤❤❤
As beautiful as the description thank you just you think it comes with columns
I order already 3rd friends. The shiny side perfectly reflects the sun and does not allow radiation into the tent/tent. It turns out the real shadow on the Sun chain. Recommend!
Excellent awning!
Tent suitable! All stitched and glue. For this size, it folded, most compact.
Tent good, easy. Groin, then drying time
Price very good ~ ~ Durable off-more try to use.
IPhone system waiting force for cheap, one time buy saw fully satisfied as ㅎ ㅎ shipping real soon came the 1 week Doan hung suggests. Other silver coated in even having saw, something coating feeling is different but. ㅋ ㅋ caustic non 쩔 farming. Write like the first picture making 5x3 bought the thought than mob wide buy length also satisfactory work in different way outrageous requirements. Receive sight saw it is fully showed with gray, sunny day x1x cream this love is compared its night White boy. Custom gobo is gray in close fit four key ㅋ cream or beige series, rather than Polaris tent children love better control wool acrylic suggests. Power for Toyota in one-touch the summer or are going to as long as only out of You
The canvas is good. But the color... Not once binuze