Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The product has brought in the list. I will add all the pratsyu. Product and store recommend.
Its the sixt that i buy, work good for the price...
Super store Super product, I want to see the camera can be connected and by wire, Lan, as a gift I put the USB flash drive, I recommend
Cool Camera, works without glitches. The picture is great.
Thank you very much
I ordered 2022 in November, I write in May 2023, I survived the winter, everything works
Thank you
Ok was a little difficult. But so far works
Excellent Product, satisfied with the way the elephant works without any complaints.
absolutely great camera. easy to install and fit all description
camera easy to set up happy with it at the moment,good value for the money
brilliant camera, out 9f the box and working within 5 minutes, very easy setup. very fast delivery. top marks to store.
TENGO UNO DESDE HACE DOS AÑOS Y FUNCIONA DE MARAVILLA, ESTOY ENCANTADO CON EL. I HAD IT FOR TWO YEARS ALREADY, AND WORKS PERFECTLY, I'M VERY HAPPY WITH IT. WORKS WITH HEAT OR RAIN
No la he instalado aún
It has been installed for a few days and works properly
Everything seems correct, it remains to be tested
It works phenomenal, it has surprised me
A great product for the price it has, I have to say that I have not been able to configure it by the cable but for the wifi it works perfectly so I will repeat the purchase because I need more, the store and camera are recommended
As always arrived before time and perfect is the 4 that I buy here and it is recommended 100x100 store very attentive and friendly, I had everything ready, I arrived and place it working perfectly. Thank you very much
Well connected with rtsp. rtsp:// IP:554/user = admin & password = **** & channel = 1 & stream = 0.sdp The store helped me a lot on the connection. Quick answer good!
I open an app called ICs with a bar phone without a fusion-in-net connection, and I ask the store, but I don't know a clear solution. I tried Lotte and it was a connection. When I tried it on a phone that wasn't like that, it was connected. I don't know if the seller doesn't know, but now it works fine anyway. If you want to transfer the tube, please connect it to the reader to see it on the computer. Ni. I don't know if it's different from the camera format. If you see it on your phone, it looks normal again.
Pleasantly surprised what a good article it is, let's hope it lasts
Perfect, it works very well, it is the second I buy, the other has been working very well for two years and in the open
Everything is correct and works well. I fulfilled my expectations
Excellent cameras, everything is just installed or added new camera to account, simple icsee app. I order not for the first time, the first ones ordered have been working for the second year already.