Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The camera is excellent, it shoots well, from the fourth floor you can see the license plates. Good video at night. can be set by recording the motion sensor in the coverage area. This is not a professional camera, but shoots well. The parcel arrived in Israel within two weeks.
100 % ok
Delivery 20 days to Rostov on the Don. The packaging is super., the camera is excellent, it is well-made, everything works, I recommend the store and the camera. Thank you.
Super!
All as described
Delivery to Moscow region 2 weeks. I wanted to write a review after connecting, but the connection is all postponed. Checked at home, everything is fine. The store also needs to collect stars. Since I connected an analog, I don't think that some kind of Byak will come out. It's great that to set up mail, you don't need, as it happened, to climb through pc. Everything is in the app. Physically did, and alarms, mailboxes and play around with settings can be hundreds of kilometers away. At night, turned on the color and, surprisingly, the image came out, like at sunset, although it was dark enough. The color did not spoil, but as if, the sun returned 4 hours back. To those who will cling to the WiFi, I will say right away: the router must be turned on before the camera. Otherwise, thinking that you are updating the available networks, in fact, the camera does not update anything. Comrade frayed all his nerves, but he just had to reset the camera. Should turn it off and power again. Very good device.
Works but very much heats up, as time will tell in the summer. Satisfied with the camera
The delivery is fast and very well packed. I will test for now.
Great product, bedroom item you buy and not have doubts that is excellent. Recommend.
Excellent cameras
Thank you very much to the store. Everything came in time. Packed well, even the box is in perfect condition and everything is well packed inside. Working capacity has not yet checked. But in general, I am very pleased and 100 percent recommend the seller, feel his attitude to the buyer and see that he is worth his reputation. Thank you.
Great Image tested and approved recommend