Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
A good backpack, some straps short wool , In general, not bad
The order was delivered quickly everything is super. Thank you very much to the store.
Does not correspond to the volume, but for these days the norms
Received after 2 weeks, it is written 90 liters, the back is soft, or rather it is not, and it is clear for such a sum. As it stands, time will show. If I can after the time to leave a feedback additional, I will definitely do it.
Brought very quickly.
Delivery week. For such a good day
For Parita si E is excellent
OK
Excellent backpack, I liked
It's a whole! My daughter stood 13 kg.
The backpack looks great. It definitely does not have 90 liters, but I was basically ready for it. The friend has an inexpensive brand backpack of the same size and he is 65 honest liters. To check the capacity scored it with warm things from the cabinet. They're in the photo. The sleeping bag is quite thick (300 g/m) also fastened on top, although with a significant effort. Specially dressed the autumn jacket, and then immediately it became clear that the straps are a little short. For long hiking, you need to increase the straps from below. For short walks will go and so. On the belt, the belt is long and easily adjustable. Many complain about weak accessories. We will look, but buy with the case of spare fasters and buckles, let them lie in a backpack. By the way, the order came very quickly (from Russia), sent too very quickly. In general, the impression of a solid fourth especially if compared with prices in Russia.
Came pretty fast Came in a combined package Came well packaged NOTICE There is NO ALUMINUM HOLDERS IN THE BACK!!! Very simple backpack NOT FOR HIKKING!!
Good product
Got it! Cool!
Fast delivery, the goods are super
As in the photo! Delivery to Moscow for 7 days E, bought for 1500 rubles If that write in Telegram antosha220
I liked the product very much
Product conforms to order and fast delivery. OK
Backpack is normal. As tactical definitely no, as tourist-Yes
Quickly, clearly, I'm happy, I will not say how it will be in operation, but it looks clearly)
I liked the backpack, it consists of 2 layers, the upper is quite dense, the inner lining, you can turn it out, the trash is comfortable! Pockets are many, but small. External straps for suspension of accessories, very short, will have to grow. The waist belt is long, but the chest is very short, it does not stretch with clothes, it will also have to be refined. The price of the backpack, the lowest, of such, took for 1470r. Delivery, about a week to the Moscow region. Seller-well done!
Very disappointed, did not get it
good
Good one. Big backpack
Excellent Product, arrived in excellent condition, very well packed, very happy