Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Great and fast
It's super big and spacious I love it, plus I get super fast and in good condition. I recommend it.
Outdoor-money value. Outdoor-the performer words can't express enough to,,,, then.-standard here is hard to four.
Good material very gross and has many bags. Could it unfortunately still not test how convenient it is with weight but the pad make a good impression
Everything is clear, looks beautiful and strong, roomy, to Astrakhan went about a month.
The order was sent not from Russia, but from China, everything was tracked. 21 days to Rostov-on-Don. this is the first such backpack, we will understand, a lot of fasteners, and fasteners. The material is dense, the thread does not seem to stick out. After a big hike, I'll add a review!
Aced it 5 stars in product, delivery
A good backpack came very quickly. It smells a little. But the smell is not a problem, I hung it on the balcony, now it's wonderful and does not smell at all.
Nice material!!!
Awesome for l'es hiking and large capacity
perfect thank store ❤
For frequent use will not. Volume less but true size, one strap was bad sewn. The rules for this amount. There are model 80L with hard back and pockets more but the price is 2 times more, so it all depends on the tasks.
Roomy pockets sewn good. i am happy
Nice backpack trip of the day. Thank you very much!
Fast shipping from Russia, backpack a Class I like very spacious, take fishing
My husband is very happy with this purchase. Thank you very much
Article compliant. Very good material
An excellent view of the backpack. Sewn neatly. The fact is not tested.
The backpack is just like the photos show. A lot of space and does its job perfectly. I hope it lasts a long time
Thank you store I received your order all fine
Very good backpack
The backpack is very need all that I expected will being a smaller. Recommend that you make the same guarantee will not regret.
For their money is quite a good backpack