Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
More leather material is much lower, good size, you can put a lot of things.
Super bag with two large interior compartments and plenty of storage space in the outside and two smaller pockets inside. In the middle of a zipper to the fan to separate, very stable and looks "something" out. Price-performance top!!
The bag is very beautiful and very well finished. The bag is very large.
The bag is good, the purchase did not disappoint, the delivery was long.
The bag is great, It seems very sturdy although the bag looked taller in the picture in my opinion. Still a very spacious bag with a middle partner that’s a zipper and two small pockets on the inside. Also thought the strap would be longer as it looked like it photo but it was actually pretty short undone all the way it’s only down to my hip. Wanted this bag for college to fit my sketchbook although sketchbook barely fits. It’s a nice bag and will still use it although it would also make a nice summer bag for me. 5/5 would recommend this bag to someone looking for an affordable option.
Is the second I buy, comfortable as a measure is really done well!!!
The bag came perfect
Good bag, many pockets.
Very beautiful and practical, as the announcement.
I love him very much, thank you. Fast shipping, thank you too.
I liked it very much. Exactly what I wanted.
As beautiful as in photo
The bag is happy, all as in the description.
It's like the description and photos. Good workmanship, no smell. Very pretty! Thanks
Corresponds to the description
Great bag. Fast shipping. Thank you
Nice bag Fast delivery
All correct article as advertised. I ship in 15 days to Spain, which is very good, although it is just over 10 days promise.
It's very good. My mom loves it.