Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Rag slippers for summer. This is the most accurate description. Lightweight. I wear 45-46 Rus, took 46 EU, the thumb reaches the toe, but since they are from a thin and soft rag, it is not critical.
bien
Excellent canvas light shoes! The size took on the floor size more, everything came up! Respect to the store, I recommend!
I did not guess with the size, if you have 45 then take 45, the store does not answer to return apparently will not work, and so the sneakers are good
Very light.
Come quickly. The main thing is that I guessed the size. Russian 44. Took 46)
Number 45 is smaller than usual. They're comfortable.
Value for money, the dimensional grid is accurate. A good option for summer. With the store did not communicate, there was no need, for the goods thank you. In the future, let's see how they behave when they wear it.
Everything is super!
ok
As always everything perfect is the fourth I ask and everything but
Excellent sneakers! Arranged test Drive, 4 hours went at + 24, narmalek. And on my 42-perfectly fit.
Super nice and very comfortable. The size is exact.
Very happy with shopping, modern and very comfortable
The shoes are very soft, but they came very Pommy packaging is not an eye, so I put 4 stars for 1428 rubles can be packed better
All perfect thanks is the third one you bought I recommend
Sizes are real like European
Very good
Excellent sneakers! To store Thank you very much!
nickel merci
Perfect Todo, carving European 42chulas and very comfortable ....'ll more INSURANCE
Very cool!!!!!!!!!!
Ok
Very thin, size E.U compliant, me stays more than market with for price anyway it's worth the shots, free in France under the 15 days
Amazingly comfortable and getting ready to order another pair.