Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Came faster, the product matches! And the price is nice, I recommend the seller
Fire
Thank you for your excellent product, and prompt delivery.
All fine: arrived quickly and in good condition -- many thanks, would buy it again
the chair is nice and high I'm 200# no problem seems sturdy very happy
The crop of Dr. He was disappointed. Turn the cast
Excellent pattern, very sturdy and comfortable chair easy assembly. Very happy with the purchase, very antecioso come very fast in about 15 days. So the bag put the chair that found very fragile.
The chair is light, it's just going to wait less than a week.
Better take without a headrest. The chair is comfortable but narrow. I do not want to throw my head on the headrest.
The chair is just super, not yet tried
Convenient, quickly assembled, also easily disassembled. I do not know for a long time whether there is enough binding rubber bands. I advise the store and the manufacturer
Chair bomb, very convenient, not expensive, small and light in the folded form
I'm mad, clearly. It's clear.
A good chair, 85 kg holds, but it's not clear how long it is. Neatly sat down all right, but it's OK to slip into it as with the usual chair is scary))) in general, on fishing
The chair is excellent, comfortable and durable! Delivery is super fast, Courier. Thank you!!
Perfect, light, comfortable, comfortable. For me, it's very strong, the plastic looks tight. It is very convenient that it is high. You can put your head down. I hope it will last a long time.
Excellent chair at first glance. There is a head support, stable, you can pull back. There are no armrests, and so the hands press directly to the body, otherwise the edges of the chair crash into the hands. It came in 4 days.
A good chair, for trips to nature by car will go, for hiking a large enough thing, a version with a back is slightly more convenient than usual .. Stand under the legs (ordered from another store)-ballet, but its function performs ..
Not a bad chair, but shatky. But for traveling to where Makar calyat does not chase
Delivery is very fast, chairs are comfortable
Came broken, but nothing terrible, fixed with a glue gun
The goods came with a defect. the store is not at fault in this. opened a dispute on the revaluation of the non-air-conditioning goods. received a refund of part of money.
Excellent chair, delivered super fast, on the appointed day, to the apartment. Compact, assembled and folds quickly. I hope it will last a long time. I am happy with the purchase and the price.
Long delivery, broke down. Once I sat on it. My weight is 80 kg. Photo breakage attached.
I order a second chair of the same kind. A little low, but very good