Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Nice style blouse
I love this sweater this is the second time that I order it in size larger because my baby is sublime in it!
It's beautiful and no defects, it's not thick .. it's in line with the ad.
Sweaters is very beautiful, the color and fabric is the same as the photograph, I still have not washed it but it is very soft and size is the same as the one indicated by the store
Cool sweater, love it all) daughter 1,4 82 cm tall
Beautiful sweater, now for a height of 80 sweater as oversized) but due to the cuffs you can wear) I think next year it will be possible to wear) in the photo the color came out darker than in real.
Great sweater, fast delivery
Cool sweater, soft, feel good
Wonderful sweater, thin, but for a summer evening-what you need! Went to Tambov for 3 weeks My daughter's size is 80-86 now, I took a little more
I liked the sweater. In the photo child 10 kg, 83 cm.
Super cute, it is light cotton, I like it for summer for my baby. The color is very cute! I would definitely order with this store again
I liked the sweater. Ordered a size 3 T (we wear 80-86 size clothes). Shipping 2 weeks before Mo
Good sweater, soft. Bought for 407 rubles on a coupon. The delivery is about a month.
The jacket is good thin, of course, but I think the child needs it. The body is pleasant!
Nice sweater! Thin, cuffs strong. Baby 10 months in the photo (height 75)
Nice cotton sweater, came with a little marriage. Took 100x92 size oversized
The sweater is good, fits like an over 64. Cotton, nice and stretch. Long assembly, so delivery was delayed, about 4 weeks.
Very good sweater, corresponds to the photo and description. In size, too, everything came up, came quickly, just on time.
The color is not the same a little more yellow otherwise it is beautiful do not wait for a thick sweater
It is as seen in the image, also the color. Nice, Nice and spacious. I think it will be very comfortable for my peque. Thank you! Fast Delivery
ok
Cool blouse, neat knitting. Daughter 5 and a half. I ordered the size 120, by the spring it will be just.
The sweater is super, the knitting is not large, the neck is slightly narrow. Not much oversize. Now wear.
Color as a photo (my camera does not transmit color), thin (that's what it was looking for), with gentle washing for 30 ° did not stretch.☺* With the store talked, very friendly
Great design and color. But the fabric is thin and stretch gradually