Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Everything ok!!!
For the product-everything is as described, but unfortunately the product came damaged (most likely the fault of the Post Office)
The order arrived 1,5 months later than the date announced by the company
It's the third order I make and it's always great!!! Very happy and very functional product!!!!! Advice advice!!!!!!
Cool), but only 300 ml
I was skeptical despite the positive comments but I must say that it is a great product!!!! I waited a while before reviewing to try it and I was very satisfied!!! I already placed another order!!! Advice!!!!!!!!!!!!!!!!!!!!!!!!!!!
Very good product, for me it gives sufficient quantity otherwise just press it again.
good product fast delivery
Not the same like picture but it is ok
Everything arrived well and without problems.
Perfect Arrived quickly.
Product arrived fast and exactly as specified. Depending on the soap/shampoo you may need to dilute with a little water to come out better, but it works perfectly.
Has arrived quite quickly in chile, thank you very much
It got tiny udders!!
Normal contruction, the daughter said "hotel-like" frosted plastic, laser-engraved inscriptions.
The package arrived quite quickly (8 days to Morelia, Mexico). Very well packed externally and internally, the item arrived in perfect condition, the material is very resistant, I liked it very much. Seller fully recommended. Thanks
Super goods, thanks.
polecam
great product, item was broken, store sent a new 1 ,arrived fast and perfect thank you
Thank you store, the dispenser is very good!!!!
Very well packed, it arrived in perfect condition, very fast and we will see that such work
I am pleased. It's okay. I recommend it to everyone.
Looks good and cheap and fast delivery
It's okay. I recommend the store and thank you!
The delivery is fast, the condition is working, there is no chips, but the quantity from the dispenser is not enough, you have to press repeatedly