We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
All as described.
Great material and workmanship, comfortable and capacious
Not used yet but zippers and compartments are neatly finished
There are 5 pockets in total - 4 of them with a zipper and 1 pocket with a magnetic closure. If you are right-handed, order an option called "left".
8 inches. It's useful to carry a tablet. I'm writing better than I thought.
It arrived in the agreed time, including sntes. The seller answered me very quickly.
Good item
Very fast delivery, the bag is convenient and practical, I recommend
Super,same as on photo, lovely
Well received quickly fits your description well
Good
Great shoulder bag, beautiful and robust. Let's see if it can pass the test of time.
very nicely made good bag recommend
Super handbag :)
Corresponds to the announcement and very resistant
Great bag, many pockets. One of the flaws-a twisted belt, missewn
Impeccable
Very cool bag, comfortable and roomy. Good material and fittings
Very good product, beautiful finishes, I recommend it
Delivered quickly, many compartments, sturdy fabric, confusing is that you ordered links and that. Right wears
love my bag thanks
Shipping is very fast.
It's neat and fine. Fast delivery
Perfect for holiday and travelling . Arrived quickly.
It's exactly the same as described. The wear is also good, which is closely attached to the body.