Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
After a week of testing... It looks solid, well laid out partitions. I checked the water resistance-nothing leaks;) I recommend!
The same class, all the yak is described and the cover-board in appearance. I recommend it. Priyshov for 2 tizhna and vkazan thermal.
A solid backpack. The fabric is thick, smooth sewn, I'm satisfied.
Excellent Product for Price, better than national brands
very big, spacious and comfortable
Good backpack. Big. Just like a laptop 17 and different things. Recommendation.
It's a cost-good bag, but the delivery is too slow.
The backpack is class. Raju seller
Perfect, good product, and fast delivery
For this money, super.
The backpack is more good than i expected. Nice
The portfolio is really healthy. My respect. I recommend it.
The product has been declared. Delivery of the Boul shvidko. I recommend it.
Backpack as the seller wrote Super option
It's all good, but for the packaging, the bag was old with folded, so it was hard to unfold. Except for that, there are no other complaints.
Product as described. The backpack came faster than anticipated. I recommend!
Excellent product, the backpack is large and in good condition.
This is the second time I order the backpack, the one I expected came, with 100% moisture protection
Me like a backpack. In wealth.
Duge is good as a jakiste
Solid backpack, well done, very good materials, comfortable, big enough to carry more than usual, daily things. Many thanks to the seller. Definetely reccomend this product and store
Mochila Bonita, durable, G15 notebook coube certinho Nela
It looks very good, it looks strong both the fabric and the zippers and it is large and comfortable. To see how long it lasts…
The very good genre. I recommend it
The backpack is really very beautiful, fabric, finish, very well crafted and reinforced.