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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Excellent purchase everything came as whichThanks
super
They are very nice and comfortable, the color super nice. They made me vast good.
Good product needs more of these
Super light and comfortable price adequate for the goods I am satisfied I recommend 36 fits on the 36.5 insert 23cm
Very nice, I love them, arrived much faster than I expected, thank you
I never received the item I do where I claim
They are beautiful Let's see how comfortable they are
I arrive they are beautiful but there is a problem k there is I ask for a size bigger pork me kedaron just I am 39 but now I will ask about 40
Are more glued than the description, but it fits the model.
Light and good size, nice model...
They are beautiful Thank you very much
Of good comfortable material. The color is beautiful. The sole is painted but it is a good feint. I ordered size 38 for size 25 Mexico.
They arrived today in a very good time I loved the color and the size I ordered. I asked others
It is good and of a very good price I am 5 1/2 or 6 and I stay 40 I asked for another 42 and they were big they are like 6 1/2 or 7 but I asked for some reds and some roses and the two came Red
I loved
They look nice even though they are wide, I asked for them in my number and they are a little big out of there, everything is fine
Very good tennis, light and beautiful design, it came to me 10 days before. Thank you
Very nice
I love ❤️ it but my daughter take it from me
I loved them! They look super beautiful, I only had a little big but with a double anklet they will be perfect!!!
The shoe does not look exactly like the way it is on the website. though it is still good and fits my wife well. Recommending seller and store
I have a few things to do with you and
The slippers are beautiful, if I am my size I recommend them!
Very comfortable. Bought a pair as a gift and she loved them. They look and feel like bowling shoes. Very, very pretty. Highly satisfied!!!