Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Compliant with the purchase, correct size, correct color good material, is worth the price ....
Arrived, thank you!
They are mui well and mui soft Order Number 40 that well being #5
In just 12 days after I bought it was already in my hands I recommend it.
Good production size 42 is equal to 26 here in Mexico I recommend it
Perfect comfortable and do not weigh anything, I already bought others.
Duge Shvidka delivery. Crosses for such a penny normal. Having taken the same on the rozmir, they were very good.
It is very good tennis for the price, they are very light and comfortable. Arrived in perfect condition and in the expected time
lovely comfortable trainers
They were good my husband is a size 6.5 in Mexico and I asked him for a size 42 and it was perfect
Cool shoes light and airy Unfortunately size 43 is the size 42.5 insole length is 27 cm
In time, well protected double wrap, comfortable, light and beautiful, good purchase, thanks to the supplier
Very comfortable, practical and very beautiful I recommend them, they delivered ahead of time as the description says
Excellent shoe is very comfortable and easy feeling like to go in the air...
they fit really well and I like the look of these shoes in person I must say definitely recommended and I'm definitely buying another pair when these go.
It is normal to take the brethren for 2 Rosmiri more, for my 40, taking 41 injections. University, University
As described, fast shipping, size 40 perfect for 6.5/7 euro size, Thanks.
They are very comfortable and light. The characteristics are very understandable in Spanish. Excellent price and fast delivery.
Nice little choosels
As described, fits well comfortable
They arrived in less than 15 days, they are beautiful and we'll see how long they last. I am 4.5 and it turned out very well on 39 Thank you!
Having taken away the Duge, soon the deputy came to the new seller, I recommend it. The fact that the smell is not fatal.
AAAA++++ Nice shoes. Fast shippimg. Excellent!
Excellent purchase thank you
Very light, I asked for 42, for a #6 in Mexico I had a big CM