Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Order received in good condition my only problem is that I do not have the rubber I think it was ordered 44 and they sent it to me 43
Excellent service and best of all receipt before said thank you very much, I recommend them all
Gorgeous, beautiful, comfortable to wear, light and fast
For your pennies it is unfathomable. On the viglyad garni. According to Rosemir-little trohi. Shvidko came!
Photo equal to product material is relative to product
They are very well made, although the material is synthetic, for the price they are in and the design they are worth it
I liked it very much. Arrived before the deadline. Very comfortable product. I will definitely buy it again!
Arrive very quickly I made 41 is I ordered 41 Is it has a different must
On the Whiglyad, they like the Skilki to walk at the time, according to the Rosemir they were.
I really loved to buy other pairs I still don't use them but it looks in perfect condition❤️I loved it too fast they arrived
They are a custom that looks good only a small detail that brings one part of the smallest and bulged tongue and the other larger and more effogada
Good item arrived more faster than the estimated date
Nice and comfortable! Really Beautiful design! Item came too fast! Recommended Seller!
Very beautiful, they are size 41 and I wear six, they fit me very well
Arrived 4 days before the date, in good condition and totally equal to the picture are high of the heel part, good design, feel thin but look super
Delivery fast. I recommend the item and the seller. Many thanks.
Ideal size for me, I Shim 38 and ordered 38. Fell like a glove at my feet, I liked it.
I loved it, it is exactly what I needed, they are exact in size and I occupy them for sports and exercise
Aesthetically beautiful we do not weigh almost sewn but the sole looks like rubber for daily use I do not recommend but for the price are fine the size as is feet 24.5cm size 39 pedi
The shoes look very light, only for Peru you have to order one size more, I get tight top
They arrived very well as described in the image
Nice shoes for the price. Less padding compared to known brand names. Flexible bottom. I customized it with sharpie pens. I ordered a full size bigger(42 vs 43) for fit.
Delivered to arrive super fast I had already ordered but in smaller this time there size is good but the front of the shoe tightens a little
Very well
Very fast and uncomplicated at the time of delivery the only thing I would have to criticize so to speak is that they give you everything crushed