Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Great product came without defects. The and the lock password and 000.
After a mess that Post Office made, the product arrived took time, case 3 months to arrive.
We really like these backpacks
Very beautiful, great material
The package arrived earlier than stipulated and I loved that, arrived in good condition and very well packaged, it was what I expected and what the pictures show, I am very satisfied with the purchaseI give you a 10000000% to the service and the seller
I am happy with the product.
The product is great. Of the product nothing to complain about. Of the delivery yes, because I bought 4. Units and so far they only delivered two, it was in the same store and the same day I bought it, I don't know why they are delivering separately and with an absurd delay it will be two months.
Is excellent, the building material and the number of compartments, my brother wants one.
Perfect
I expected a little more, but for the price well, I feel the outside material a little simple I feel that it can tear very quickly, it fits a tablet well De10 "your keyboard, charger and cell phone is comfortable, metal clasps, the combination is 000 but can be set up without problems, that if difficult to CloseI feel that it needs to reinforce it is not for heavy things, but for the price it is good, it arrived earlier than expected
Meets my expectations
The product I will leave, my dear seller and delivery services
Like the bag but the lock was broke.
The product has very good materials, but it came with a defect in a seam that prevented me from opening one of the pockets, I had to fix it. Otherwise it is 10/10.
Very comfortable, very practical, I really loved the very beautiful bitherness but they didn't give me the password of the insurance from there in more all good
Great product, I liked the designer and the material that is resistant.
Very nice arrived ahead of time
I received the order and when I use it I will look but in general I see it very good
Very well my product arrived very well perfectly just want to know the password since I cannot open it
Very father the fanny pack It is a very good texture, very robust, it has security to avoid being robbed in public transport; They put your hand in the bag. It has a lot of space 1/2 a backpack it fits a lot of content The security number is to see the padlock sideways and there are some holes in the combination Just make them match up perpendicular to the numbers I recommend 100% Greetings
Lock do not open. I used 000
The bag is cool, as described. There is a little lack of handle compartments, but everything is fine. I came to Odessa in three weeks safe and sound.
looks great
Hi, I arrived super well my purchase, I arrived earlier than I thought, perfect color, impeccable finishes, good storage capacity, perfect size, I am super happy with the purchase, I would recommend it.
looks like a very multi functional Man bag love the color and style of the bag hope it lasts longer than the other bag I had very unique and awesome thank you so much for this bag