Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
it's a little flimsy
very good seller
I liked it very much, soft and manageable fabric. Just like the photos. The back adjuster if it feels too simple, but it does its job. It takes 8 days to reach CDMX
The colors are similar to the ones in the photo and fit the head well, a good purchase :)
I like it, in my head it grabs more shape. The color is very similar to the image of the seller.
It takes a while but it arrived very nice and easy to carry everywhere
Arrived very quickly, similar to the image, it must be unwrinkled to shape it
Excellent, arrived on time, however one side of the adjuster came unstitched, otherwise all good, thank you.
It's really nice I bought it for a gift It took a while to arrive had a combined shipment at first the package was returned by mistake at the address when making claim was finally delivered. They are very nice the right size I would buy them again
It came to me very wrinkled and I hope I grip shape later but I love the fabric and the color has very good sharpness
Super cute
polecam
I like it very much covers very well and fits perfectly
Good product adjustable and covers well from the Sun arrived very fast
Is identical to the image, bring tape to fit your head
Very nice, good size visor.
Good material, and perfect covers, very comfortable
Thin and fresh hat, beautiful texture and color, arrived early. Satisfied with the purchase
fyi, the brim is not stiff like in a baseball cap. This brim is soft like a fishing hat, that looks a bit like a baseball cap. It arrived kind of flappy. I'm going to iron it out the wrinkles, and hope it stiffens like in the picture. It is cute though. And I still like a lot. Material is good. Workmanship is good. Thank you seller.
Very good size, only they smelled like a lot of tobacco, fast shipping to Mexico
I like it is the same as the image and arrived together with other ordersThe combined shipment is the most I like is the same as the picture and arrived together with other ordersThe combined shipment is the maximum
The material and color is beautiful
I arrive in 1 week to colombia !!! It is the 2nd I buy
The product arrived in good condition, it is made of thick fabric. You may have to iron a little, depending on the taste. Covers the eye contour quite well, but does not cover much more than a normal jockey. Has a back elastic that helps to adjust.
I love everything. And the shipment was very fast. Very satisfied