Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Very nice and didactic. Well protected on the trip: box intact.
very portable and well packaged
Highly recommended to entertain children away from home. Does not take up space and allows to teach them the animals. Would buy it again
Excellent for learning preschool children
In time and form I will fit the material is larger than what you see in the image. Beautiful colors and firm.
Happy children thank you very much!
Super
The product is very good and it came well packed and it is just like the ad as we can see in the pictures it is very good for what is proposed painting and appearance is very good and I do not I have to complain about it is worth noting the Details that it serves very well for what it proposes I think it is an excellent purchase mainly for the amount paid for it if you compare it with several other places where they sell the same product being here in Brazil you you will see that the price does not pay and I believe that after also all this taxation program will get much worse but now this amount purchased internationally is very worthwhile I recommend the purchase of the product and the seller sends very fast pity that the post office here is no use.
everything it's ok
One of them, what are the stinks of the money, and the tatters of the norms
Thanks, it's great. Fast delivery. Bright Pictures
According to the good good solid puzzles. Pictures of tea garni, edge of peach-v zoussim not similar
I arrived quickly and it is the second time I ask. I really like the material
Good puzzles, strong cardboard, the name of the transport is written on the back-in Chinese and English. Pictures are bright, colorful. My two-year-old son really liked it, collected it with pleasure. I recommend it.
Very good
Clas, ale do not write in English, but in Chinese, did not remember with the deputy
Excellent as the photos
Muy bien
Cool puzzles for kids
To put down not the bad puzzles, even matching, to put on the cardboard.
Well material, several pieces, very good purchase
Very cool but these eyelets could be bigger for smaller children! Fast shipping, I recommend
No complaints. bright colors. thick material
Slaughtered Bulo crushed 9 leaf fell, 30 leaf fell came to Canada. I am attracted to the deputy members of the city, I am afraid of small puzzles, I thought to be the little ones.
Excellent product, as advertised. I recommend the purchase.