Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Chudova Igrashka. My Donetsk won, it's beautiful to be like it, it's beautiful to put it down, I think, to bring my brothers for a gift. A musical, cool on the apartment. Recommend
Chic as described) it was hard to open the lid where the battery is, but everything works well
As the image hurts that they do not bring a battery
Draws a lot of attention from the child.
my son loves it very nice
Cute toy. I haven't checked it yet or not. I didn't find a screwdriver to spin the bolt and insert the batteries., but the toy is cool.
Inviting the second time. Very strongly recommends
It is perfect to see it work with its batteries it has three AA
I loved it, the plastic is resistant, it is light and sound. Arrived very quickly.
My son loved it, great cost benefit, super noisy
I loved the toy, my puppy ran after it, it works perfectly and plays more than one song! Looking forward to delivering to my nephew
Very cute this penguin, my baby liked it quite a lot, it came well packed, all functions are working well
The broom is good. I will be vmikati home. Perche vidchuttya Nibi all OK.
My son loved!! Is very beautiful and with pleasant songs
I liked it very much, it helped me to sleep my bb with that kind of toys, the detail of the heart enchants me.
Super Toy, many sounds, melodies
I bought it as a gift for my child and the light doesn’t work
Gostei
Very fast delivery, wonderful toy, very satisfied with both the product and the seller. I recommend this product to everyone.
Very good game, can run can just stand still, different melodies, not intrusive and not very loud. Average delivery, about a month to Ukraine. Satisfied with the purchase on the 100%, I recommend.
I still don't taste it but it looks nice and good size
I loved, I loved. Limdo. My BB will love. Everything works, songs, he walks slowly. Sounds, lights OK. I recommend Is a charming toy.
I got it for the children. Yakiste is normal.
They have loved it, it is super funny
Nice but my son doesn't like me