Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The size is so small that you need to cut the soap.
Corresponds to the description good smell of mint. Received as soon as possible. To see in use
The delivery arrived faster than due. The goods are good and the packaging is good. The outer case is about large, but the inner case is small, so I cut the soap and put it in. I think it's a good product if you use the right soap
Fast Delivery
Otimo
Super
The stuff is good. I think I got it in a month or two... You're gonna forget.
Ok, as the description, I arrived on time
Nice and sturdy it appears to be well made. I look forward to using it on a trip.
Pink for a small little bit of a mil
Comfortable, small, I liked it. Description and photo corresponds
strong good one
It's larger than you think ^ ^. It's a little hard to open the lid, but it looks pretty.
Well, it's real.
Super convenient!
I came to Ukraine quickly, it opens tight, but I think it will be easier in a couple of discoveries
Garna yakist, shvidka delivery, packaging class and not zim'yata. Dear!
good
Good stuff. wont fit regular Dove bar soap, unless you shave them. smaller soaps fits nicely.
Very nice soap box, very satisfied
perfect size to hold 2 small bars of soap. very happy with the product and would recommend to friends and family .
It seems like the water is not in the water, but it seems difficult to open the lid and close the soap. The body is small and seems to fit after using soap to some extent
Ok
You keep living... I knew and bought it. It's good.
Good product but I would have liked the soap dish inside to be wider since the jajon only enters when I take out that soap dish and only leave the soap with the bottle.