Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The product arrived well packed. one box is a little dented, but the second one is not. the cream in the box is not Leaky. there is a spatula for using cream
I have been consuming this product for several years. It is wonderful, it helps you regenerate the skin, reduces wrinkles and gives you luminosity. When it's running out I ask for another one.
Very good cream that acts directly I do not know if it acts for the long term
Good cream, I took it before.
Received today, still to be tried, in a lot thanks
Chic cream! Took this for the first time-2 pieces at a loyal price! Arrived normally packed. Fast. I use it, I like it and I am happy. I recommend this seller!
Super Cream. I 've been using for a year.
Excellent redoubt! I loved it!
Well packed, but still a little spilled
Arrived earlier than expected, product corresponds to the description, it smells good. Good format and good presentation
PERFECTMAs always!! will buy again Great sellerm Great cream ty.
Very good product, buys again
I will put 4 stars for now, I don't know how the cream will "behave", it came well, the packaging is not damaged, thanks to the seller
This is not the first time I have taken such creams, here the price was good for 2 creams, I will give one to my mother.
Duge class cream. Not the first time I jam just yet.
Fully consistent with the seller's description and photo, all received in one piece, thank the seller, recommend the store! I have been using this cosmetics for a long time, I like it.
Cool cream, this is the second time I order 2 cans
The parcel to Ukraine took about two months, they wrote about fast delivery. Buy for the second time, satisfied with the products
it is absolutely great face cream suitable for every type of skin and every age. Very good seller,very much recommended
Cream Gel with balls light smells good
The cream is good, I have been using it for several years, it is well packed, as described.
Super
Totally same with the description