Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Good product at a good price.
Delivered shvidko, packed normally. To the Ukrainian 38th Chinese 39th yakraz)) It's okay for your tsyna, ale the material is cheap.
It came a long time before the delivery time, even if the packaging was not too much, it felt like I wanted the material, but it was good to stay and get a big number, thank you.
Shoe is lightweight and comfortable, the only thing I wished if it was a little broader at the toe finger area. I can see the little finger trying to go out of the shoe due to the cramped front. However it doesn't pain or bites as the upper material is flexible.
Excellent fast cargo very light shoes
The same picture came, very comfortable shoes, I Thank you forever to everyone who worked.
These shoes are super light and are like putting on a glove because of how ductile they are. They are perfect, they are re Fashion. The best
It's pretty, nice and neat as I thought, because I saw a cute fairy tale. I feel good! It's very nice and the color is beautiful! Do you think it would be great to wear cool in summer? I wear my shoes and put on a nice formDo it.
Very well the product, good material .. I recommend the seller ..
As it looks, beautiful product has arrived
Excellent product, you have to ask for a number more than you usually use
Brother, it is very awesome, strong and powerful, even if it collides with a rock, it doesn't matter.
I arrived quickly,
Good item
A really great walking shoe is a very good comfortable shoe for me. It is his special to be comfortable and light
Little measure
I reseved the order
The sneaker is very beautiful and very comfortable recommend the purchase
That's the Awesome for this price
good
Very good product worth for money
very good
Sustained.
The product is very good I recommend it
I recommend the shoes are very comfortable