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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Perfect .. Sitting well, good sound... I use them for running because my previous one fell from my ears. Thnx grtz from the Netherlands
Play and it's the most important, well made, I recommend
Delivery in 10 days and product compliant. 2nd order because the 1st no longer works very well.
arrived on time, packed well
very good
The box arrived a little damaged but the headphones work well
good
Fast delivery and good value thanks.
Very well, I always ask for the same model. Adapts very well to the ear and does not move. The sound also very good
Not that much bass, but they work fine.
Very good material fast delivery me. I like you to use it
Very good, super recommend, has a wonderful sound
Order received correctly, and already tested, everything okRecommended seller.
No bass, its very high point is no more than the price paid.
As per description
I really liked
Ordered the 21/02 and received the 28/02. Works well. I recommend.
Good product
They arrived very quickly and in good condition, they are for my girl, they are heard well, normal for a child they are very well
I like them, but the audio is not as I expected, but for the price, they are excellent.
Fits well in the ear
Looks very neat.
Common headset, equals the price.
Good headphones the cable does not get tangled.
As described just to try thank you