Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Fine, just the right size for the back pocket of the BMW Motorrad jacket.
Great ..... the entrance was quick. Just need to try it on the next trail running
All good, very fast shipping.
Thank you
Knows the plastic
Very good! Is already the second that I use and has a very good durability, considering the number of times it is used.
As described
Everything is great. Good system. Convenient to draw water
It came to me super fast, I am satisfied with the product, it is what I was waiting for, thanks for the service
Good workmanship does what it should. at You have to get used to running noises
Excellent product! Practical and resistant. It was very fast shipping to Maranhão-Br. Received in less than 3 weeks.
Very comfortable for the amount of liquid, for short races
This water bladder is different from my original camel bag. I will try how it works.
Very good!
Cool capacity for water for running. No smell of plastic. Hermetically
Perfect. 5days on trial and it filters nothing. Excellent purchase
Perfect as described, thank you!
Good material, got everything right, like the picture of AD.
Very good hydration bag, meets all the expectations I had. I already occupy it and it's 100% effective for long hill uploads where you need to hydrate for longer.
I ordered a 2L and received a 1.5L, otherwise product looks ok but yet to use and test.
Good material and just check the dimensions of your backpack why in a running backpack in trail you would look better on a 1.5lt or 1lt
It looks like norms. Did not check
Very well made, finish and exceptional features, looks very tough. Note 10
I liked it, for this cost an excellent hydrator.
Little bigger than expected but very good product