Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
I liked and recommend
muy bien
Arrived well, it is good size, well done, cover the sun well, I liked it, the color is a little darker than in the publication, but it does not matter. I liked it. I didn't talk to the seller
I liked it very much, good material, I recommend it widely
Nice hat for little money.
Very wide, excellent for sunny days
Just the luxury!!
It has been left with folds to come collected folded is the only thing otherwise is the size I had ordered.
I liked it very good!! I recommend
Quite wide, covers the face of the Sun Well
Perfect item and well built, I am satisfied and recommend
I liked this one.
VeryWell
I recommend. Very cool, consistent with the description.
It is flexible, can adjust the cowboy sides and bring it to adjust, very useful in case of wind
The product is good, worth it
Good. Light, and beautiful. Firm tab. Only the part on the hair, the head is thinner with a little transparency. Worth a lot for the price.
Hat arrived folded, it would receive a 5 if the hat would straighten out the folds, this will take time after multiple wears., I like that the hat is big enough for my big head and its light enough for the summer that it will not overheat. Txs.
bien
fits snugly. nice and big.
Arrived well a bit folded in the packaging, only it was slow to arrive but outside of that everything was correct.
The description is completely correct. Sturdy hat.
Excellent! Lightweight and resistant material, very wide flanges great to protect from the sun
Very good Frighteningly light Seems to be very comfortable
Very good fit and very good against the sun but also against the rain as the hat is also water closed. Highly recommended for its price