Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Glory to Ukraine Glory to Ukraine
There are only note one s black brand and not as shown in the picture it's silver black such besides fine thank you very much
It's super, fast, it's included, it looks like the picture
The design is flimsy, but it's okay
It's as described. Great shelf with Holder. It is safe to hold, convenient to put the phone. The parcel arrived megapquickly. Thanks to the store. Ten stars deservedly. (I redesigned the holes and turned the holder in the opposite direction for personal convenience). Everything is great! I recommend for purchase.
exactly what is says on the tin, we keep wet wipes on the shelf and the roll underneath. arrived weeks earlier than originally stated/expected too
Came a little late, but not scary. In general, all norms, after installation I will add the review.
We will try to mount, like all the fasteners are available.
Product as described, aluminum with excellent finish, is perfect, worth the purchase. Thank you
A little fragile, thin metal sheet. I was expecting a little better.
It takes much longer than expected
I think it will be easy to install.The material is great for it’s purpose,thank you for the fast shipping!
Delivery before the period of about a month, class shelf. convenient and durable
I already installed it and it looked great. I recommend it. It came fast.
Thin tin, but for this money we do not buy anything
A good product for sane money. To Ukraine reached 25 days after placing an order.
Complies with the description. Materials a little light but I am satisfied with the price
A little too flexible but very good
Well reçu
Delivery just over a month. The territory of Russia was not tracked, but upon arrival at the post office, a notification came. The thing in the house is useful;)
It seems to be weak, but it is usable.
ok
Very simple and convenient holder. It looks very stylish.
Toilet paper dispenser conforms to the photo. Suitable for large rolls. Convenient to place your phone
It's all good.