Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The glasses are super, darken the headlights at night, and the rest of the spectrum has been natural and remains.
Came with a delay of a couple of days, but this is not to the store. Very light, polarized. No complaints.
They are amazing, very nice design and functional
Excellent glasses, sit comfortably. Perfectly packed. Includes a case, a cover and a cloth for wiping. Everything came in integrity, despite the fact that the box is slightly wrinkled. Seller recommend.
Product is arrived safely. N it was slightly different than the shown on picture...But material is good.. I liked so have gave 5 star...
I buy sunglasses with yellow polarized lenses. Glasses beautiful, well made. Points are solid, attaching photos near expensive rims Medical points from Ray Ban and Porsche Design. As you can see, frame Chinese glasses looks good, but instead of medical glass plastic, of course. Enclose photo, which shows that between two bolts in frame zero resistance, that is at the heart of the frame metal, not plastic. Test the polarization glasses pass. The test picture cars or background (depending on as you see through the lens-horizontally or vertically) are painted color lenses, that is yellow. The Only drawback sets-no hard case. Before the store applied it to the points, and now squeezed. Use instead of a standard carton box uncomfortable, because it is. It is too big. AND more points quite wide, the last photo shows that they are increasingly to 1 cm standard frame. But when wearing it is negligible.
I ordered second time and i'm still satisfied. Thanks.
In time delivery n excellent product
Thank you for shipping to the store. The product seems to be excellent. Sorry there is no sun to check.
Received the Sunglasses, very well packaged and protected from any damage. The package was delivered very quickly. Ordered the Bronze coloured glass on the Bronze rims, brilliant. The sunglasses are very nice, light to wear. Recommend the Seller. Will buy from this Seller again.
They are runs, only shipping by customs if it was taken, but in everything else well
Delivered with 35 days, enjoyed wears well, very light, thank you
Great glasses