Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The glasses are not bad, well-assembled
The glasses are excellent, I take the second. The store forgot to put the car clip. It is better to glue the rubber strips on the bars, they can slide. I generally recommend it.
All Super! Recommend!
Everything is as described. You can recommend the store.
Item as described. Product at the level.
The order has come in perfect condition, very well packaged, and in a short space of time, I have to thank the store for everything, and thank the seller for the gift, A friend.
good
perfect
Arrived quickly, packed well. Good store
Super eyepieces, I recommend the product and store!
The glasses are wonderful. The package is beyond praise. The store even put a screwdriver. Thank you very much. I definitely recommend the seller and the product.
Arrived faster than expected. visually good, did not check at night. thanks to the store, everything is Prompt!
Came without hard case
Great lie do not put pressure on the head.
Everything came down perfectly
The glasses are cool. As described. Perform their functions. I recommend to purchase.
good
Beauty
Very satisfied as the description.
Is a beautiful item. It comes with various little gift and that makes it attractive. I am very satisfied.
Happy with the glasses. Still waiting for summer to test them out fully.
Very good glasses. The store is great, the delivery is fire
The lenses are lightly colored above clear glass . Frames were stylish awaiting to try it in the sunshine to reveal its true chromatic color. Already holding it under the light bulb the lenses began to become darker.
Chic glasses. Photochromic lenses generally work very well. Steel arms are felt reliably. The condition is excellent. The set is fat. Case, Case, lens cloth and combination answer. Delivered quickly and without any complaints about Kamchatka.
very well