Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Excellent cameras, with great cost benefit.
The fast delivery of the product is great, thank you store!
top show ✅
Very simple to use
Very good product I did a quick test but still not installed in place. But it's the way it's described in the ad
looks good and reliable, fast delivery. did not set up yet
Very decent stuff. Worked smoothly at-27 temperatures. Color Image traffic 12-20 kb/s. Took it for the dacha. Serviced by the Internet tariff for smart things (300 MB per month)
Order for Russia. The store sent the goods quickly. A week later, the parcel arrived at my mail. The product is fully as described, all as pictured. When checking and connecting, the camera works well. I am satisfied with the goods, it costs its own money. Thanks to the seller. recommend!
Perfect camera for security and monitoring and easy to be installed.
Everything came right and before the deadline. I already have a total of 6 cameras like this.
Everything works here only the power unit is American flat rods and I ordered the eupeisks standard
Good contact with the store
The purchase and shipping was fast, the dissatisfaction is the delay of the logistics supplier in Peru (urban)
Arrived before the deadline and works very well
Good afternoon, the package arrived on time, the integrity of the package is normal.
Everything is fine, the store is going to the meeting, buy it and you will not regret it
Fast shipping, assessment action cameras after fixing.
All good
Received without novelty, they work correctly.
Super fast shipping to New Zealand AAA+
I live in Brazil and I am very happy with the product, and printed with the speed of delivery. Thank you, I will buy again.
The camera is super. More and nothing to write!
good cameras, speaker loud, instructions clear...just bought 7 of them will be buying more
Pratsyu. Ordering one more.
It funds Dobře. Appakace bit krkolomná, but nakonec se poddá.