Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
great value. camera works very well. works as the description says. very durable and waterproof. survived two hurricanes mounted outside. night vision is very clear. would recommend
I liked everything at first glance, but I have not yet understood which application to install for it.
This is not the first time I take an excellent camera. But this time they brought White and I ordered Black
very good
Came with a slight delay put connected works well.
Ordered 21.11.22, the order came 25.11 . 22. The box is slightly crumpled, the camera is not damaged. Rotating the camera works, so does the human silhouette. Connected quickly, I didn't expect it myself, it works through a 4G Wi-Fi router. Did not communicate with the store.
Came safe not harmful, installed the application and shared without problems. Satisfied with the purchase.
To the store 5. I got it well. Came whole. The camera shoots well. Took 5 m. P. Removes not bad well, it does not pull five. The program on the phone has been translated into half, you have to think about the value of the buttons. After a power outage, something does not break according to ours and turns his head and so every time. And then looks at the floor.
It's excellent delivery 5 days, works great in video surveillance system, and CMS-xmeye app. Actually I buy from this not for the first time. Thanks to the store for the speed and integrity of the goods.
Item as described. Good packaging.Satisfied with store!Thank you!!!
Has good image, cool functional. Worth it.
viskas ok.
Quickly, the store is adequate, the emoji is very good, the product is good
Bought 2 cameras work perfectly recommend to everyone!
The product is excellent, the first time something really expected and came. I recommend it.
arrived on time. Excellent product, reliable store.
Everything works. With the phone, he stopped through a home vifi, I did not check the work through the card. As I put it at the dacha I will not write it. Seller Thank you
Still not tested more arrived very quickly
Looks very good. But have not tested it yet. Come very fast ca 2 weeks and 2 or 3 days to Norway. I recommend this store very much..Thanks.
Works only inserted a card remember but does not see it
Very good, can buy without fear ..
In appearance, everything is whole, reached in 20 days, the box is slightly crumpled, I will check in the work if there are problems I will add feedback.
A perfect arrival although the box was hit, it needs to be checked that it works properly, then I will comment on whether it is correct.
Camera good easy setup
Connected so far only 1 piece of 2x. There were no problems, it works fine.