Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Beautiful sandals. They sizes very well. My wide foot is square and measures 26,2cm, my usual size is 42, I ordered 42 and they fit me very well. The chain and padlock on the side adds a sexy note, I love it. Very happy with my purchase
Sandals are cool, the heel is high, about the convenience of this shoe, I think that they are not very comfortable. The apartment was like, nothing as it will be on the street, I do not know. Definitely for such money you can take such shoes, which is just beautiful even to sit))). In Russian size 39 took the size of 40. They sat perfectly. Very effective look! The order came very quickly with another order. Seller recommend!
за такую цену качество отличное. пришли меньше чем за 14 дней. каблук высокий
Son preciosos y tienen pinta de bastante cómodos, el único inconveniente es que creo que la cadena que sujeta el tobillo no durará mucho
I love my new heels.
Beautiful, just like on fast delivery I recommend 5 Stars thank you
Just madness, the shoes are gorgeous. My wife thinks the are very high.
I love them. I Only wished they came in a box or better protection. Mines arrived creased. Other than packaging... The shoes! Omfgawd I love them! They appear to be uncomfortable. Will need a Heavy and seems durable,. The colour is more on lighter brown spectrum but it don't matter. They are fly af!
Very cool. Beautiful. Take in size. The store very quickly sent the order. Two weeks to Bryansk. thank you very much
Chic sandals, I have a size 38, came up perfectly at the foot of 24 cm (Russian 37-38 size). I saw exactly the same on Asos for 3200₽, and here for 1400₽ just super! I really liked the idea with the buckle in the form of a chain. All questions about the product can be asked to me at the Internet @ _ pro_style _, there are photos, videos and detailed feedback,
Like in the picture. Look impressive. In principle, there is no stable and discomfort
Very beautiful shoes, I love it and I will definitely recommend this vendor. My shoes came very early than expected. And they are true to size.
босоножки понравились . качество хорошее на 39 российский заказала 40 , подошли отлично! пришли быстро недели за две до Саратова. для меня очень удобные, но я всегда хожу на каблуках . не очень удобная застёжка, тугая пока . а так все отлично.
Очень красивые, такие же, как на картинке, сделаны аккуратно, претензий нет, но для меня слишком высокий каблук. На стопу 23,5 идеально размер 36.Спасибо
Absolutely in love with his purchase, so pretty and elegant would 100% recommend!
Took 39 size beautiful do not look cheap, but very much even